mahakarya.group

Quality Policy

Our commitment to

Deliver Top-Quality Servies


PT Mahakarya Digital Asia is dedicated to delivering top-quality products and services that comply with all applicable regulations and standards by:

  • Implementing a Quality Management System aligned with ISO 9001:2015, setting measurable goals, objectives, and ongoing programs in line with the company’s vision, mission, and Indonesia’s legal requirements.
  • Focusing on providing customer-centered products and services while fostering continuous improvement.
  • Preventing non-conformities and addressing complaints from customers and stakeholders proactively.
  • Allocating necessary resources for planning and designing the company’s Quality
  • Management System and enhancing human resource capabilities to cultivate a competent workforce.
  • Continuously improving the effectiveness of the Quality Management System. This quality policy is the responsibility of every employee representing PT Mahakarya Digital Asia. It is communicated to all employees, customers, external providers, and relevant stakeholders, and is documented and reviewed regularly to ensure it continues to meet the expectations of all concerned parties.